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METHOD & SOURCES · ATYKIDS SAFE

This page exists so that a parent, a professional or an institution can check where each recommendation comes from.

Protocol version
1.0.0-draft
Sources last checked
2026-08-22
Countries covered
4
Canadian provinces and territories
13 / 13
US states and the District of Columbia
51 / 51

The common protocol

An element is kept in the common protocol only if it is recommended by at least two authorities from different countries. That is what separates it from a national recommendation exported abroad.

  1. Never shake a baby: it can cause serious or fatal brain injury.

  2. When an adult feels they are losing control, stop the interaction with the baby.

  3. Put the baby somewhere safe, for example their crib, on their back.

  4. Leave the room for a few minutes, long enough to regain your composure.

  5. Calming yourself comes before calming the crying; go back regularly to check that the baby is safe, without picking them up until you have regained your composure.

  6. Ask someone to take over: a relative, a person you trust, or professional help.

The instructions we write ourselves

You read these sentences inside the flows. They do not come from the common protocol: each rests on a single authority, named here, whose page you can open. An instruction carried by one agency is not an international consensus, and we do not present it as one.

The local layer

Reporting numbers, portals and services belong to each jurisdiction. They are never inferred from a neighbouring territory.

France

Canada

United States

Costa Rica

Critical paths prepared in advance

The three emergency paths are written entirely in advance. No language model is called, no web search is run, and nothing you type leaves your device.

Stated limits

An identified gap is better than an invented fact. Here are the ones we declare.

  • FR · Reliable opening hours for the Allô Parents Bébé line: official sources contradict one another. The State lists Monday to Friday, 10am to 1pm and 2pm to 6pm, without exception. The association operating the line lists those same hours in one section of the same page, and opening only from 2pm to 6pm on Thursdays in another. We do not choose between two official sources that contradict one another. The interface points to the hours published by the service instead of fixing them here, and this line is no longer offered ahead of numbers available around the clock. Directing a distressed parent to a closed line on a Thursday morning is a serious failure.
  • CR · The exact opening hours of PANI's 1147 line. The official page consulted publishes the number without usable opening hours, and we do not invent a schedule. The interface points to the hours published on the service's official page instead of displaying a schedule.
  • CR · A Costa Rican recommendation explicitly describing what to do about crying when the adult loses control. The PANI sources consulted cover the protection framework and reporting channels, not the actions of the person caring for the baby. Costa Rica displays the common protocol with its actual institutional sources, never attributing it to a Costa Rican authority.

Updates

Official pages are re-checked before any production release, and the verification date is shown with every source.

No institutional endorsement

None of the institutions quoted is a partner of AtyKids, validates AtyKids SAFE or recommends it. They are quoted as public sources.

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